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We accept returns on unopened and unused items purchased within 30 days of the order date. A refund or exchange is eligible for regular priced items, excluding sale items and promotional periods.
The return policy applies only to valid orders with delivery addresses in Canada and continental USA. For information on international orders, see the International Shipping Policy.
For complete details on the refund and exchange requirements visit our knowledge center to review the Return Policy Guidelines
For a list of frequently asked questions, visit the Return Policy FAQ.
The return window for holiday season will begin on Nov 29, 2019 and end on December 31, 2019. All regular priced items purchased during this period will have an extended return window for unopened/unused items until January 31, 2020. Yay! See Holiday Guidelines here.
